Established in 2004, the practice is a relatively new. Dr. Betancourt
started the practice on her own shortly after parting from a larger
pediatric group in the East Dundee and Elgin area. In the summer of 2006,
Dr. Chandran joined the practice. Prior to joining Dr. Betancourt’s
practice, Dr. Chandran was on faculty as a teaching physician at the
University of Illinois Hospital.

Our practice has a simple yet valuable mission: to enhance the quality of
care. We want you and your family’s experience to be remarkable. Along with Dr. Betancourt, Dr. Chandran and their staff, we provide a full range of
medical care for infants, children, and young adults.

Our office also offers lactation consultations for breastfeeding mothers.
Our highly trained and certified registered nurses are available to assist
breastfeeding mothers in achieving a pleasant breastfeeding experience. Feel free to give us a call at (847) 854-9402 should you have any further
questions about the practice in general or specifically about the doctors.
We also encourage you to spend time on our site.

Choosing a pediatrician is a very important decision. Factors to consider
are finding one who shares your philosophy on the medical care of your
child, immunizations, location and the ever-popular insurance coverage.
Follow these steps to help you decide whether our pediatricians are the
right pediatrician for you:

• Read about Dr. Betancourt. & Dr Chandran
• Verify that they are credentialed in network with your insurance plan.
• Verify our practice location is right for you.

You are welcome to come by the office for a quick tour and meet with the
office manager anytime during regular business hours. The doctors have also set aside certain amount of time to meet with first-time parents. These
optional prospective appointments can be made by contacting our scheduling desk at 847-854-9402.

Expecting Your First Child?

If you deliver at one of the hospitals where the doctor’s are staff member,
all you need to do is notify the hospital staff of your choice at the time
of pre-registration or by the time of delivery. Remember, even if Dr.
Betancourt or Dr. Chandran do not go to the hospital in which your child is
born, we welcome you to call the office at 847-854-9402 and schedule a
follow-up appointment once you and your baby go home from the hospital.
Paperwork is completed during your first visit. Don’t forget to make sure
your insurance company adds the baby to your policy.

To transfer your child to our office, please do the following:

• Confirm with your insurance company that Dr. Betancourt and/or Dr.Chandran accept your health insurance plan.
  
• Some insurance plans require you to contact them and select a primary care physician (PCP). This must be done before being seen by either doctor to ensure the insurance will pay for the claim.
  
• Visit our forms page where you can complete and send to your previous pediatrician an authorization so your child’s records can be transferred to us. Before your child is seen for the first time, we will need a copy of his/her immunization records.
  
• Call to make an appointment at 847-854-9402 to schedule your child’s appointment.