We've heard from some of our long-time patients that they are having a hard time getting appointments with their provider of choice.
We encourage parents to schedule appointments before they leave our office in order to have a better chance of securing the provider and time of your choosing.
We don't charge for no-shows and we DO give parents a call the day prior of their appointment as a courtesy reminder. Thus, we recommend to make an appointment before you leave and change it later, than to call at a later time and have to deal with limited availability.
It gets tricky for same day appointments, we know. Although we try to always accomodate time, date and provider request, it is difficult to grant them. Each provider only has a limited amount of daily slots. They also have days off which complicate matters.
We do, however, work very hard at arranging the schedule so that at least one provider is available for same day appointments. So even though you may not be able to see your primary provider for same day appointments, you will be able to see someone that day.
Thank you for entrusting the care of your children to us. We are delighted that you have chosen our office for your child's health care needs.