In the past, as a courtesy, we've filled out all requested forms as well as written letters on your behalf.
Recently, more of you are requiring us to fill out forms and write letters. This recent influx has disrupted our ability to provide the consistent level of service that we strive for. Providers and their staff are spending many hours fulfilling these requests; which take time away from patient care.
As a result, we felt the need to put in place a policy to address this issue. Starting this new year (2013), we will be charging for forms that were NOT requested during your child's office visit.
We will continue to fill out school, sports and camp forms, asthma medication school forms and others during your child's office visit free of charge if the request is made at the time of your child’s visit.
However, if a request to complete a form occurs after your child’s visit, a charge will apply.
There will also be a charge if you require a provider or a staff member to draw up a specific letter.
Unfortunately, a fee will be applied regardless if the request is made during or after the appointment due to the time it requires to prepare such a letter.
As always, we want to thank you for entrusting to us the care of your child. We view our relationship as a partnership to help your child reach his or her full healthcare potential.